Enrichment Specialist

Subaio gives bank customers control of their recurring expenses. In a world where you can get everything from music and film to razor blades and cars as a subscription, bank customers crave an overview of their recurring expenses. This type of data insight delivers a lot of other use cases both for the bank and its customers – everything from switching to a better deal, getting approved for a loan and much more. This is what we do at Subaio. We’re on a mission of giving bank customers full control of their recurring expenses.

We’re looking for like-minded souls that want to join us on this mission. We’re a well-funded fintech with over 40 employees growing fast and getting customers even faster. We’re already live with some of the biggest and most innovative banks in Europe like Nordea, Lunar, ABN AMRO and many more.

What will you do?

We are looking for enrichment specialists that can help us improve our ever-growing catalogue of products and subscriptions. So, if you’re a born “Google-searcher” at heart, love to investigate subscription details, and get motivated by working with different type of tasks, then the Subaio data enrichment team might be your next colleagues!

A typical workday could include:

  • Enriching products with logo, description, cancellation options, and more, which requires great “Google” skills
  • Validating rules our automated engine has identified for products
  • Handling cancellation requests from customers
  • Improving quality in our product catalogue

We are located in Aalborg and Copenhagen, but keen wherever in the world you might be if you match our values and mindset.

Worth applying if?

  • You want to be part of an energetic and international workforce.
  • You thrive in a busy environment and get motivated by deadlines and ensuring our product catalogue is always up to date.
  • You are fluent in English, and possibly know multiple other European languages.
  • You are very experienced with searching information online and used to working in support systems.
  • You have an open and flexible mindset when it comes to working with data and product catalog.
  • You have the ability to be ‘opinionated’ and not be afraid of taking the initiative.

Your education is not as important as your experience. You might have experience from a support role, call center role, or manual data processing role. But most importantly you need to be ready to have fun. Because it’s going to be a rollercoaster where the aim is to expand to all the European countries!

Have you heard of us?

We are fast becoming the leading fintech within subscription management. We believe in giving our employees the freedom to do their best, no strict rules, and the right work-life balance. Subaio was founded in Aalborg, Denmark, in 2016 by Thomas Kjølby Laursen (CEO) and Brian Jorgensen (CTO), with the purpose to create products and services that simplify people’s lives by empowering them to make smarter choices about their subscriptions.

Equality for all, every day, everywhere

At Subaio we help our customers with their subscription woes every single day and to serve them well, we need our people to be as unique and diverse as they are. We are proud to be an equal opportunity employer and we strive to be a place where you feel like you belong and where everyone can benefit from equal access to professional development and support. At Subaio we believe in ensuring that every individual has an equal opportunity to make the most of their lives and talents. We embrace diversity and believe everyone should be able to express themselves as they see fit.  Subaio is an equal opportunity employer that pledges to not discriminate against employees based on race, color, religion, sex, national origin, age, disability, or genetic information.

How to apply

If you need further information or are interested in the position, you send an email to jobs@subaio.com or contact our Data Enrichment Manager Diana Lukasevica (+45) 9181 1890.

The application deadline is as soon as possible. Interviews will be held ongoing, and we will accept applications until the position is filled. We look forward to hearing from you!